Terms & Conditions

Welcome to SPS Auto Care! These Terms and Conditions ("Terms") govern your access to and use of our website at spsautocare.com.

The "spsautocare.com" website is operated by SPS Auto Detailing, LLC ("we," "our," or "us"). By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.

To use certain features (such as online booking or service history), you may be required to create an account. You are responsible for:

We reserve the right to suspend or terminate accounts for misuse or violations of these Terms.

SPS Auto Care provides auto detailing, ceramic coating, paint protection film, stain removal, deep cleaning, and related services through the Website. You agree to use these services solely for lawful purposes and in accordance with these Terms. By using our services, you confirm that the information you provide is accurate, complete, and up to date.

SPS Auto Care uses a standardized hourly pricing structure for Interior Detailing Services. Pricing is based on the time required to complete the service and does not vary based on the size of the vehicle or the condition of the interior.

There are no additional Interior Detailing surcharges based solely on vehicle size or the level of interior condition. Vehicles requiring extensive cleaning, stain extraction, or deep cleaning are billed according to the actual time required to complete the work.

Interior detailing must be combined with a basic exterior wash because dirt and debris may spread onto the exterior of the vehicle during interior detailing. Cleaning the interior glass alone may also not provide clear visibility.

For mobile Interior Detailing Services, the following travel fees apply:

Travel distance is calculated based on round-trip mileage from Pelham, NH.

Customers are encouraged to remove all personal belongings from the vehicle before the technician arrives. Time spent sorting, removing, bagging, or organizing personal belongings takes away from the time available for cleaning and detailing the vehicle.

Customers should clear personal items from all areas of the vehicle, including:

Customers should place loose personal belongings in the collection bin provided at check-in and take the items with them or otherwise remove them from the vehicle.

If personal belongings remain in an area of the vehicle, that area may be skipped to protect the customer's privacy. Alternatively, additional billable time may be required to clear the area before detailing can begin.

Customers are responsible for removing valuable, fragile, or personal items before service. SPS Auto Care is not responsible for personal belongings left inside the vehicle.

All appointments must be booked in advance via phone, text, or email. Once your appointment has been confirmed, you will receive a confirmation message with your scheduled service date and time.

Please ensure you arrive on time. Vehicles arriving more than 15 minutes late may need to be rescheduled to avoid delays for other clients.

Cancellations or reschedules must be made at least 48 hours before the scheduled appointment.

Repeated last-minute cancellations or no-shows may result in refusal of future booking requests.

To cancel or reschedule, please call or text (978) 494-0759 or email info@spsautocare.com.

In the event of non-payment, SPS Auto Consulting & Detailing reserves the right to withhold, detain, and place a lien on the vehicle until full payment is received.

For Interior Detailing Services, charges are based on the standardized hourly pricing structure outlined in Section 04 of these Terms.

Any additional labor or service outside the Interior Detailing hourly structure may be subject to the applicable rate or price communicated to the customer before the additional work is performed.

All content on this Website, including but not limited to text, images, graphics, logos, and other materials, is the property of SPS Auto Care or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from the Website without our express permission.

Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your data as outlined in our Privacy Policy.

The Website and its services are provided "as is" and "as available," without any warranties, express or implied. SPS Auto Care makes no representations regarding the accuracy, completeness, or reliability of any content on the Website. You agree that your use of the Website is at your own risk.

The Website may contain links to third-party websites or services that are not owned or controlled by SPS Auto Care. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies and terms of any third-party websites you visit.

Program description. By opting in, you agree to receive text messages from SPS Auto Detailing LLC relating to quote requests, appointment scheduling and reminders, service updates, and promotional offers.

How to opt in. You may opt in by submitting a form on our website or through our social media advertisements, where you provide your mobile number and agree to receive text messages.

Message frequency. Message frequency varies based on your interaction with us.

Cost. Message and data rates may apply.

How to opt out. Reply STOP to any message to stop receiving texts. You will receive a confirmation and no further messages.

Help. Reply HELP for assistance, or contact us at +1 603-884-7464 or info@spsautocare.com.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Privacy. See our Privacy Policy at spsautocare.com/privacy-policy for how we handle your information.

Eligibility. You must be at least 18 years old to participate in our SMS messaging program.

If you have any questions about these Terms and Conditions, please contact us at: