Privacy Policy

01 — Introduction

Introduction

SPS Auto Care values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a detailing service, or interact with us through text messages, phone calls, or other communication channels.

By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

02 — Data Collection

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and physical address. Vehicle details including make, model, and service preferences.
Payment Information: Processed securely through trusted third-party payment gateways.
Communication Data: Text messages, emails, and call logs exchanged with us.
Website Usage Data: IP address, browser type, and pages visited for analytics and performance improvement.

03 — How We Use Your Information

How We Use Your Information

We use your information to:

Schedule and confirm detailing appointments.
Send service updates, booking reminders, or transaction notifications via SMS or email.
Provide customer support and respond to inquiries.
Send promotional offers or service updates.
Improve our website, services, and communication.
Comply with legal obligations and prevent fraudulent activity.

04 — SMS & Messaging

SMS & A2P Messaging Consent

By providing your mobile number, you consent to receive text messages (SMS) from SPS Auto Care regarding:

Appointment confirmations and reminders
Service status updates
Customer support messages
Promotional or marketing messages

Message frequency varies per user. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at Booking@spsautocare.com.

05 — Data Sharing

When and Why We Share Your Data

We value your trust and do not sell your personal information. However, in limited cases, we may share your data with trusted third parties for legitimate business and legal reasons.

1. With Service Providers

To deliver SMS messages, emails, or booking confirmations.
For payment processing, analytics, or secure website hosting.
All providers are bound by confidentiality and data protection agreements.

2. For Legal Compliance

When required by law, court order, or government request.
To protect our rights, safety, or property, and that of our users or the public.

3. For Business Operations

To improve our website performance, detect security threats, and prevent fraud.
To ensure proper functioning of anti-bot and verification systems.

4. With Your Consent

When you explicitly allow us to share your data for promotions, referrals, or special offers.

We Never

Sell or rent your personal data to any third party, or use your personal data for unauthorized marketing or tracking.

06 — Anti-Bot Assessment

Anti-Bot Assessment

To protect our website and ensure genuine communication, SPS Auto Care uses anti-bot verification systems such as Google reCAPTCHA. This system automatically checks interactions on our website to determine whether the visitor is a human or an automated bot, helping us prevent spam, abuse, and unauthorized access to our forms and systems.

Our anti-bot tools analyze technical data such as:

IP address
Browser and device type
Mouse movements and time spent on the page
Cookies and interaction patterns

07 — Cookies & Tracking

Cookies and Website Tracking

Our website may use cookies and analytics tools to enhance your browsing experience. You can adjust your browser settings to refuse cookies or notify you when they are being used.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date. We encourage users to review this page periodically to stay informed about how we protect your data.

08 — Contact Us

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email Booking@spsautocare.com

Website www.spsautocare.com

Phone (978) 494-0759